Recent Client Engagement: AI
Leadership wanted employees to explore AI and benefit from the efficiencies it could provide without creating an approval process that discouraged innovation. Our conversations focused on:
- how employees were already using AI
- what types of information could create risk
- which uses required additional oversight
From there, we helped the organization establish approved platforms, data-handling expectations, human-review requirements, and a lightweight review process for client-facing or business-impacting uses.
Outcome
The result was not a policy designed to stop AI adoption, but a governance structure that gave employees room to innovate while providing leadership with greater visibility, consistency, and accountability.
81%
81% of physicians surveyed in 2026 reported using AI professionally, more than double the 38% reported in 2023
Source: American Medical Association
1 in 5
IBM’s 2025 research found that one in five organizations reported a breach involving shadow AI, while only 37% had policies to manage AI or detect its unauthorized use.
Source: IBM
